Ordering terms and conditions

Payment

Unless otherwise negotiated, payment must be made and cleared prior to dispatch of items.

We currently accept payment by cheque or debit/credit card.

Clients wishing to pay by BACS must ensure that they allow time for their own administrative process and help us get payment.

Goods and services will remain property of Ceolred Monger until fully paid for.

Mailing

Generally speaking, all purchases of in-stock items will be dispatched within seven working days after the purchase is made.

As many of our items are made to order we may have to source materials. We will endeavour to dispatch orders within 30 days if this is not possible we will contact you with a realistic estimate of the time the order will take.

UK second class, recorded delivery postage will be added to your bill depending on the weight of the goods with a small addition for the cost of packaging . This is around £2 for small items such as jewellery, £3.50 for garments and other bulky items, £12 for larger items such as helmets. These prices are subject to Royal Mail prices.

International shipments

International shipping will be more expensive and you will be asked to make further payment to cover the cost of shipping overseas.

Return Policy

If you are unsatisfied with your purchase for any reason, you may either return your purchase within the first thirty days after purchase for a full refund or exchange your purchase for another stock item. Signs of usage or wear, alteration or any damage not expected with the shipping process will render this policy null and void.